Returns

We hope you will like the products you ordered from us but if something isn't quite right Alaska1795 offers a return option within 30 days from purchase. Check the received products to verify products are not damaged. Any damages or missing products should be reported to our customer service within 30 days.

To make a return please fill out the form from here.
Next pack your order and drop the package at the pick-up point. Remember to keep your refund receipt until you have received an email from us confirming the return.
Please ensure that all items are returned clean, unworn, and have all their tags and original packaging. Shoes must be returned with their original boxes. (Note: please protect the box with another one or a plastic bag, shipping labels etc cannot be attached to the shoe box directly).
Hygiene products like underwear and base layers can not be returned.
If you return a product that came with a free gift, please also return the gift. Otherwise, the value of the gift will be deducted from the refund provided to you.
Naturally, any faulty items can not be returned. Any faulty items that are not in original condition and suitable for resale will not be refunded and will be sent back to you.
Once we have received and processed your return, you will receive an email confirming your refund. This will take two to three weeks.
In case of exchange, please return the products you wish and make another order for another size, style or color from our web shop.
The price of the return is 7,90€ - 16,90€ depending on your location and it will be deducted from the refund made to the customer.
Alaska1795 products have 12 months warranty that cover fabric or manufacturing defects.

UPS returns

Please track your original shipment tracking code (starting 1Z..) at www.ups.com and select “return this parcel”. Select the reason for the return and press “Submit”. After that you can select the most suitable way to print out the return label. Attach the return label carefully to your shipment (with proper tape for example). Please drop the return shipment to UPS Access Point or order a pick up from your local UPS. If you choose a mobile bar code, UPS Access Point can print out the label for you (not available in all countries).

Please make sure to include your dispatch note with the items you wish to return. If you've misplaced the dispatch note, you can include a note with your name and order confirmation number.
Remember to keep your refund receipt until you have received an email from us confirming the return.
Please ensure that all items are returned clean, unworn, and have all their tags and original packaging. Shoes must be returned with their original boxes. (Note: please protect the box with another one or a plastic bag, shipping labels etc cannot be attached to the shoe box directly).
Hygiene products like underwear and base layers can not be returned.
Naturally, any faulty items can not be returned. Any faulty items that are not in original condition and suitable for resale will not be refunded and will be sent back to you.
Once we have received and processed your return, you will receive an email confirming your refund. This will take one to three weeks.
In case of exchange, please return the products you wish and make another order for another size, style or color from our web shop.
The price of the return is 7,90€ - 16,90€ depending on your location and it will be deducted from the refund made to the customer.
Alaska1795 products have 12 months warranty that cover fabric or manufacturing defects.