Returns

We hope you will like the products you ordered from us but if something isn't quite right Alaska1795 offers a return option within 30 days from purchase. Check the received products to verify products are not damaged. Any damages or missing products should be reported to our customer service within 30 days.

  • To make a return please fill out the form from here.
  • Next pack your order and drop the package at the pick-up point. Remember to keep your refund receipt.
  • Please ensure that all items are returned clean, unworn, and have all their tags and original packaging. Shoes must be returned with their original boxes. (Note: please protect the box with another one or a plastic bag, shipping labels etc cannot be attached to the shoe box directly).
  • Hygiene products like underwear and base layers can not be returned.
  • Naturally, any faulty items can not be returned. Any faulty items that are not in original condition and suitable for resale will not be refunded and will be sent back to you.
  • Once we have received and processed your return, you will receive an email confirming your refund. This will take one to three weeks.
  • In case of exchange, please return the products you wish and make another order for another size, style or color from our web shop. 
  • The price of the return is 7,90€ - 12,90€ depending on your location and it will be deducted from the refund made to the customer.
  • Alaska1795 products have 12 months warranty that cover fabric or manufacturing defects.